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Frequently asked questions
How do I create a report for tickets?
How do I create a report for workflows?
Can the users have access to other user’s tickets?
How do I know when to create a resource user?
What is the difference between a standard user and a resource user?
When do I create an external form?
When do I create an internal form?
Why do I need a form for workflow?
Can I create a workflow for every process?
How do I create a workflow?